Managed Services
Are you looking for a reliable and cost-effective way to manage your Industrial Automation and SCADA systems while having the flexibility to scale resources as needed? New Frontier Technologies (NFT) offers a comprehensive Managed Services solution that becomes your dedicated SCADA and Automation department. With a predictable monthly fee, you gain access to a team of experts who can support your existing SCADA systems, as well as provide additional resources for PLC improvements, system upgrades, or any other industrial automation needs that may arise. Our Managed Services approach eliminates the challenges of staffing and resourcing, allowing you to focus on your core business operations while we handle the complexities of managing your critical industrial systems.
Industry Overview
The industrial sector is undergoing a significant transformation, driven by the increasing adoption of smart technologies, the need for enhanced operational efficiency, and stringent regulatory compliance requirements. Businesses across industries such as Oil and Gas, Petrochemicals, Food and Beverage, Manufacturing, and Utilities are facing a growing skills gap, making it difficult to maintain and optimize their critical industrial systems.
Customer Challenges
Staffing and resourcing a top-notch operations team is challenging in a tight labor market. Combined with significant technology transformations that are underway, many companies don't have the skilled resources available to design, develop, and manage their own technology solutions, which results in risk and unpredictability that can cause business interruptions and regulatory oversight.
NFT Managed Services Solution
NFT's Managed Industrial IT Services provide a comprehensive solution to these challenges. Our services are customized to your business needs, offering you complete, cost-effective solutions to your labor risks and operational challenges. These services include:
Remote Operations Management: NFT's Remote Operations Control Center provides secure, reliable, and efficient operational control for your industrial facilities, simplifying complexities related to operational, labor, and compliance problems. Our Remote Operations Control Center operates in accordance with PHMSA regulations to ensure your critical infrastructure is managed effectively.
Automation and Controls: NFT delivers dramatic improvements to your processes and profitability by leveraging business information insights from your industrial automation systems.
Cybersecurity: NFT takes cybersecurity seriously, protecting your digital assets and critical infrastructure with tailored security solutions for Industrial Control Systems (ICS).
Packaged Applications: NFT's Packaged Applications simplify installations, reduce deployment time, and have a predictable expense structure, addressing your common operational problems.
Design and Fabrication: NFT designs and fabricates high-quality and innovative UL-508A Certified enclosures and fabricated structures to protect your valuable industrial controls and equipment.
Consulting: NFT's team of experts applies their wide range of experience and depth of expertise to help you solve the toughest problems and transform real-time operational data into actionable business information.
Training: NFT provides critical skills-based and technology training to help your business and employees stay current with rapid technological advancements that impact Industrial Control Systems (ICS).
New Frontier Technologies offers Managed Services that are an efficient, cost-effective option to utilize our decades of hands-on experience in industries just like yours. Take our Managed Services Readiness Check to see the benefits and cost of 24/7 coverage!
Or get details on how we can tailor a Managed Services solution for your business by sending us an inquiry today!
Unlock the full potential of your industrial operations with NFT's Managed Industrial IT Services. Contact us today to learn more about how we can tailor a solution that meets your unique business needs, or learn more by downloading the Managed Services Overview PDF.
Use Case: Supporting New Pipeline Asset Integration
NFT's Managed Industrial IT Services provide a valuable solution for companies acquiring new pipeline systems that need to be interfaced with their existing assets. In one such case, a natural gas pipeline operator purchased a new pipeline system containing automation and SCADA components that were new to the owner. To ensure a smooth transition and minimize disruptions, the owner engaged NFT under the terms of a 24x7 Managed Services Agreement.
After a short onboarding process, NFT's team delivered on-call support to address technical issues related to the new pipeline's existing SCADA software, interfaces with the new owner's Business IT applications, telemetry and networking infrastructure, real-time control systems (PLCs and flow computers), and field instrumentation. The results of this engagement included:
Predictable support costs for operating the newly acquired asset
Minimal disruption to the new owner's existing automation, IT, and SCADA staff
Faster 'up-to-speed' time for the new owner to understand the inner workings of the acquired asset
The pipeline asset experienced no shutdown time during the transition from the old to new owner
By partnering with NFT's Managed Industrial IT Services, the natural gas pipeline operator could seamlessly integrate the new pipeline asset into their operations, leveraging NFT's expertise to ensure continuity, minimize downtime, and accelerate their understanding of the acquired system's complexities. This real-world example demonstrates the value NFT brings to companies navigating the challenges of integrating new industrial assets with unfamiliar technology components.
Ongoing Results
By partnering with NFT for Managed Industrial IT Services, you can:
Reduce labor risks and operational challenges
Improve operational efficiency and profitability
Enhance cybersecurity for your critical industrial systems
Simplify deployment and management of industrial applications
Leverage expert consulting and training to optimize your operations
Ensure compliance with industry regulations, such as PHMSA, through our Remote Operations Control Center
